Returns & Exchanges

At JETS, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return it within 30 days of delivery for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

  • 2.
    Prepare Your Package

    Securely pack the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.

  • 3.
    Ship It Back

    Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.